Our philosophy speaks to Gamma-Dynacare’s unique approach to our role in the health care system, our employees, the clinicians who use our services and our patients.

Our Vision

Gamma-Dynacare will become Canada’s preferred provider of biomedical laboratory services and solutions through an unwavering commitment to exemplary customer service, advanced science, technology and information systems and a fulfilling working environment.

Our Mission

Our mission is "Caring for People". We fulfil our mission daily by ensuring timely, accurate and customised delivery of the diverse laboratory services and critical information necessary for good health care and health-related decisions.

By living our mission, we positively impact the health and wellness of people across Canada and we are a valuable contributor to the betterment of the overall health care system.

Our Core Values

• We strive for the complete satisfaction of our customers and pride ourselves on adding value to their businesses, practices and health;
  
  
• We create cost-effective solutions and make it a pleasure for customers to do business with us;
  
  
• We pursue continuous improvement in the quality of our work and processes and constantly seek to maximise efficiencies;
  
  
• We encourage open, two-way communication as a cornerstone of customer and employee satisfaction;
  
  
• We believe in attracting, developing and retaining the highest quality employees and in recognising performance;
  
  
• We foster passion, high performance and teamwork in a healthy and safe environment;
  
  
• We recognise and embrace change as opportunity;
  
  
• We promote curiosity, creativity, innovation and an entrepreneurial spirit;
  
  
• We value integrity and strive to cultivate an ethical, fair and positive workplace; and
  
  
• We endeavour to be a caring and supportive company.

Commitment to Clinical Quality

Central to every task undertaken at Gamma-Dynacare is a commitment to the highest level of clinical quality. We believe that it is through our attention to quality that we are best able to support the more than ten thousand physicians, nurse practitioners and midwives who have come to rely on us in the prevention and diagnosis of disease and the treatment of patients. It is how we improve patient care and outcomes.

Gamma-Dynacare’s commitment to quality greatly influences all aspects of our working environment, from Training and Development to Technology and Innovation.

Commitment to Technology and Innovation

Our team of scientists and laboratorians is continuously examining and qualifying new technologies to better help clinicians diagnose and treat disease. On an ongoing basis, we critically evaluate new processes and products, adopting those with the greatest ability to benefit patient care. Wherever possible, we contribute directly to innovation. Consequently, we have introduced a number of very important testing developments to Canadians.

Recent technological and process enhancements include:

• Full-scale conversion to liquid-based cytology;
• Implementation of the Roche/Hitachi Modular Analytics system in chemistry;
• Advanced new electrophoresis equipment;
• Acquisition of a new liquid chromotography-mass spectrophotometer in our SAMHSA-accredited toxicology laboratory;
• Introduction of human papilloma virus (HPV) and blood allergy testing.
  

Commitment to Career Development

Gamma-Dynacare has many career path options to explore. In addition to medical laboratory technology and cytotechnology, these include information technology, business development, patient services, phlebotomy, customer service, logistics and a variety of exciting management opportunities.

As a company, we actively support and value career development and have in place a number of policies and programs to encourage individual staff members to continually upgrade their skills and positions. These include:

• Internal Training and Development and Continuing Education initiatives
• External Tuition Reimbursement
• Professional Dues Reimbursement.

At Gamma-Dynacare, we encourage promotion from within and recognize the commitment and service of our staff with innovative Recognition and Reward and Service Award programs.