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Gamma-Dynacare
is committed to excellence and takes all necessary measures to ensure superior
quality.
Gamma-Dynacare has implemented a Quality Management System to ensure that
essential programs are in place to address the needs of our clients. The
concerns of clients are identified and addressed through client surveys and
preventative and corrective action programs. Processes are proactively
monitored using quality indicators and internal quality audits.
Gamma-Dynacare incorporates an extensive in-house Quality Control program into
the routine analysis of all tests in order to verify analytical performance.
Tests are carefully monitored for sensitivity, precision, accuracy and
linearity.
The Quality Management Program Laboratory Services (QMPLS) instituted by
the Ontario Ministry of Health and Long-Term Care (MOHLTC) and managed by the
Ontario Medical Association regularly validates our laboratory assay quality
through its External Proficiency Testing Program.
For many years, Gamma-Dynacare has participated in the College of American
Pathologists (CAP) Laboratory Improvement Program. All three of Gamma-Dynacares
main Ontario-based testing laboratories hold the highest level of
accreditation offered by the College each laboratory is Accredited
with Distinction. Gamma-Dynacare also holds Clinical Laboratory
Improvement Act (CLIA) accreditation.
Gamma-Dynacares Forensic Toxicology Laboratory is fully accredited by the
Research Triangle Institute National Laboratory Certification Program for the
United States Department of Health and Human Services and Substance Abuse and
Mental Health Services Administration (SAMHSA).
As a result of our proficiency, members of the management teams in each of our
clinical departments and within our Quality Assurance Department have been
selected by the MOHLTC to be auditors for the new Ontario Laboratory
Accreditation Process. Gamma-Dynacares own record of clean audits
highlights our commitment to GCP and GLP compliance.
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