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Customer Service

 

At Gamma-Dynacare, superior customer service is the cornerstone of our strong relationships with clinicians. We strive to deliver a quality of service that exceeds your expectations and assists you in providing your patients with the best care possible.

Our experienced team of customer service representatives is trained to respond promptly and professionally to any inquiry you might have regarding Gamma-Dynacare’s complete range of services. Customer service representatives also handle all requests for add-on tests; specimen collection; changes to clinician information; reprints and verbal results; and requests for STAT, critical and alert results to be delivered by fax or telephone.

Your complete satisfaction with, and trust in, our services is of paramount importance to us. Please let us know how we can better serve your needs.

London
Tel: 1-800-265-5946 or (519) 679-1630

Monday to Friday
8:00 a.m. to 7:00 p.m.
Saturday
8:00 a.m. to 4:00 p.m.
Sunday
Closed

Ottawa
Tel: 1-800-267-9514 or (613) 761-9577

Monday to Friday
8:00 a.m. to 10:00 p.m.
Saturday
8:00 a.m. to noon
Sunday
Closed

Toronto
Tel: 1-800-565-5721 or (905) 790-3030

Monday to Friday 7:00 a.m. to 12:00 a.m.(midnight)
Saturday 7:00 a.m. to 9:00 p.m.
Sunday
9:00 a.m. to 5:00 p.m.

Windsor
Tel: (519) 252-3457

Monday to Friday 7:30 a.m. to 6:00 p.m.
Saturday 7:30 a.m. to 11:30 a.m.
Sunday Closed


 
 
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